Thank you for visiting us and shopping at Spektrumlife.com. The following are the Terms & Conditions that constitute our Shipping Policy.
SHIPMENT PROCESSING TIME
All orders are processed within 24-48 hours upon placement of order. Shipments will be delivered to shipping address provided by customer within 2-3 business days. Orders are not shipped or delivered on Sunday or any holiday the post office is closed for business.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
AGREEMENT TO TERMS
Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
Warning: The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to register, browse or purchase products fromthe Site.
All Spektrum Life products are made with Broad Spectrum CBD and contain 0% THC. All batches for each product line are third party tested and results are always updated and accessible to view on our website located on the Transparency page.
INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions.
By using the site, you represent and warrant that:
1. All registration information you submit will be true, accurate, current, and complete
2. You will maintain the accuracy of such information and promptly update such registration information as necessary
4. You are not under the age of 18
5. You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise;
6. You will not use the Site for any illegal or unauthorized purpose
7. Your use of the Site will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the site and purchase of our products (or any portion thereof).
You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
You may not access or use the Site for any purpose other than to purchase, view or review/rate Spektrum Life products. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Site, you agree not to:
1. make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
2. circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
3. trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords;
4. make improper use of our support services or submit false reports of abuse or misconduct.
5. engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
6. attempt to impersonate another user or person or use the username of another user.
7. sell or otherwise transfer your profile.
8. use any information obtained from the Site in order to harass, abuse, or harm another person.
9. use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.
10. decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
11. attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
12.harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you or customer service.
13.delete the copyright or other proprietary rights notice from any Content.
15.upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming
16.use the Site in a manner inconsistent with any applicable laws or regulations.
GUIDELINES FOR REVIEWS
We may provide you areas on the Site to leave reviews or ratings. When posting a review, you must comply with the following criteria:
(1) you should have firsthand experience with the Spektrum Life product being reviewed;
(2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language;
(3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity;
(5) you should not be affiliated with competitors if posting negative reviews;
(6) you should not make any conclusions as to the legality of conduct;
(7) you may not post any false or misleading statements;
(8) you may not organize a campaign encouraging others to post reviews, whether positive or negative.
We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners.
We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non- exclusive, worldwide, royalty-free, fully-paid, assignable, and sub-licensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.
If you access the Site from the European Union, Asia, or any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Site, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.
Be advised, you are consenting to and in agreement with any and all of the terms and conditions in this policy when; you have placed an order, shared any personal information on the site to create an account, or when you have arranged for delivery or return of a product.
TERM AND TERMINATION
If we terminate or suspend your account for any reason, you are prohibited from registering, creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party and will be prohibited from further purchasing any Spektrum Life products from the site.
In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.
We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors.
TERMS OF SALE AND REFUND POLICY
Once a Spektrum Life product is purchased at check out you agreed and understand all products contain cannabinoids from industrial hemp oil. All Spektrum Life products are registered and follow FDA guidelines for cGMP standards for dietary supplements. We make no claims as to the benefits of our products which have not been evaluated by the FDA. You have 14 days from the purchase to date to return the product in the original packaging with the proof of purchase from our website. If any Spektrum Life product is purchased from a third party vendor it must be returned to the vendor the product was originally purchased from as Spektrum Life is not Liable for sales or refunds of products purchased though third party vendors or merchants. All shipments are carefully tested for quality and inspected before shipped from the warehouse. If a product is damaged upon arrival you have 48 hours to contact us with detailed information of the damaged product within that time frame. If you have not contacted our customer service to file a claim of the damaged product within 48 hours of delivery, Spektrum Life is not liable to refund nor replace the damaged product. Your acceptance of the terms of purchase means you understand and agree to the refund policy.
Any legal action of whatever nature brought by either you or us (collectively, the “Parties” and individually, a “Party”) shall be commenced or prosecuted in the state and federal courts located in Dade County, Florida, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non convenient with respect to venue and jurisdiction in such state and federal courts.
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE,OUR SERVICES, AND PURCHASE/ USE OF OUR PRODUCTS WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE,YOUR USE THEREOF, AND PRODUCTS PURCHASED INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
This website contains general information and content about diet, health and nutrition. This information and content is not advice, and should not be treated as such. Any statements on this site or any materials or products we distribute or sell have not been evaluated by the Food and Drug Administration. The contents of this website are for informational purposes only and are not intended to be a substitute for professional medical advice, diagnosis, treat, cure or prevent any disease. Although all products have been registered with the Food and Drug Administration, neither the products nor the ingredients in any of the products available on the site have been approved or endorsed by the FDA or any regulatory agency. Always seek the advice of your physician or other qualified health professional with any questions you may have regarding a medical condition. If you are pregnant, nursing, taking medication, or have a medical condition, we suggest consulting with a physician before using any of our products.
LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE AND PURCHASE OF PRODUCT EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
We will maintain certain data that you transmit to the Site for the purpose of managing the Site, as well as data relating to your use of the Site and purchase of our product. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site.
You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
In order to resolve a complaint regarding the Site or any Spektrum Life product or to receive further information regarding use of our products, please contact us at: Lifesupport@Spektrumlife.com 305-330-5535
Effective Date: January 1, 2019 Last updated: March, 7, 2019
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